Continuing Care Management:Comprehensive Care Commissioning
Embark on a seamless journey of care management with Chord360, an integral part of QA360, and the powerhouse that has evolved since its debut in 2018. Chord360, our web-based platform, stands as a testament to our commitment to supporting health and social care teams by delivering ongoing care, specifically designed for NHS All-Age Continuing Care.
Recognizing the intricate nature of Continuing Care services, we collaborated with clients and care professionals to create a solution that remains flexible, aligns with national requirements, and eliminates duplication experienced with other solutions.
A Journey Through Efficiency:
Patient Activity Monitoring:
Patient activity is monitored from the point of referral, automatically creating a patient record within the CHC Service if Prelude360 Gateway to Care is in use.
Chord360 encompasses each stage of the decision-making process, ensuring a clear layout for users to record and access information on patient referrals, reviews, funding, and workflows.
Users are presented with appropriate steps or tasks, and guided through local and national processes.
The workflow function allows electronic visualization of progress, ensuring compliance with national frameworks and local standard operating procedures.
Empowering Care Professionals:
The role of care professionals has evolved, and Chord 360 addresses this shift with a Case Notes function, providing a space for simple and effective clinical note recording and review.
Efficient Document Management:
Chord360 facilitates the management of various templates required for documents, ensuring accuracy and efficiency while allowing for personalized correspondence using MS Word functions.
Transparent Management and Reporting:
Management Activity Reporting:
Chord360 offers a management activity page for reviewing outstanding workflows, allocations, reviews, and a case management summary.
The Department of Health (DoH) performance dashboard provides live feeds, showcasing performance against QIPP measures and operational details.
Comprehensive Reporting Suite:
Chord360‘s suite of reports supports day-to-day operational decisions and meets national reporting requirements.
Quick reports encompass over fifty reports, tried and tested for modern All-Age Continuing Care Services, spanning areas like Referrals Extract, Caseload Report, Reviews Report, Finance Extract, Invoice Reporting, and Audit Reports
Financial Control and Payment Schedules:
Chord360 provides financial control through invoice functions and Pro-forma payment schedules.
Payment schedules empower finance departments, ensuring control of costs due for payment, with automatic email communication to care providers.
Child, Transition, and Adult care support
Patient Journey Progress bar
Tailored processes for flexible workflows
Activity recorded against workflow for transparency
Care provider management information
Financial data set for forecasting
Dashboard and comprehensive suite of reports
Report builder tools with templates
Full electronic storage of documents
Standard and editable document production
2-factor user login options for enhanced security
Dedicated support via the help desk
Optimized decision-making workflow prompts
Document automation cuts admin costs
Improved service quality through visual prompts
Assessment backlog reduction and maintenance
Remote off-site working with secure access
CQC link for provider CQC outcome ratings
Designed by experienced CHC managers
Automatic payment schedules for financial control
Automatic credit recovery for financial accuracy
Expert CHC management consultancy and support
Single source validated data entry
In a true management system, each stage of the patient journey is reportable and measurable, meeting national system requirements while providing a flexible approach to your work.
Clients report significant administrative burden reduction and increased efficiency, with one client achieving a 95% paperless status since implementing Chord360.
Ready to experience the transformative power of Chord360? Contact us at 01633 876142 or email email@example.com for a personalized demonstration. Join the ranks of those who have experienced up to 25% administrative burden reduction and embraced a more efficient, paperless future.