December 2005 - Seminar programme to be extended into
2006
Following overwhelming demand, QA plus are pleased
to announce that further Seminar dates will be available
in the New Year. Dates and venues are currently being
confirmed, but it is envisaged that the events will
once again be run across the whole of the UK.
These events offer you an excellent opportunity to
gain an understanding of how other organisations in
your particular area of interest are already benefiting
from the application of leading solutions, in areas
such as:
Early Years e.g. CIS, Early Years, SENCO
Health care including: Continuing Care and Funded Nursing,
Learning Disability
Complaints management
Adoption and Foster care
Registration and Inspection
Typically the seminar will last around two hours and
will include: an introduction to QA Plus, a live demonstration
of the system and its benefits and of course an opportunity
to ask questions.
There is no charge for places at a seminar and interested
parties are welcome to request places for colleagues
they feel would also benefit. However please note that
places are limited and we recommend early booking to
avoid disappointment.
Alternatively you may wish to take advantage of a free
'In-House' demonstration.
If the proposed dates or locations are not convenient
for yourself and your colleagues QA Plus are happy to
offer a demonstration of the solution at a time and
location which bests suits you and your colleagues.
To get the latest proposed dates and locations or to
request an in-house demonstration mail us here,
or contact us on +44 (0) 1633 876142.
October 2005 - QA+ Continues to improve
In a recent annual external audit of our ISO9001:2000
Quality Management System, the external auditors, Lloyds
Register of Quality Assurance, were very positive about
our continued commitment to quality improvement.
Recent changes in the Quality Management System include
a new management reporting system, revised internal
audit procedures and improved helpdesk performance monitoring.
Building on an already successful system, which benefits
from regular external audits, QA Plus is ensuring that
the prime quality objective of "providing defect
free systems and services to our clients -on time and
within budget" is continues to be met.
September 2005 - Office of the Legal Services Commission,
New South Wales
Following our recent successful upgrade of their Complaints
Management solution the OLSC sent QA Plus this feedback:
We would like to express our gratitude to QA Plus for
the excellent working relationship that has been fostered.
The most recent upgrade of the software was a success
and we were impressed by the professionalism, diligence
and good humour of your staff.”
August 2005 - Herefordshire Council takes delivery
of Nursery Education Grants Solution
Herefordshire Council took delivery of the QA Plus Nursery
Education Grants system on 15th August 2005, on-time
and within budget. As part of the delivery, data was
migrated from existing systems, allowing a seamless
transition. The system now holds details of all nursery
providers and all eligible children in the Herefordshire
area, and with effect from the September term 2005,
will support the processing of grants for 3 and 4 year
old nursery placements.
June 2005 - Office of the Legal Services Commissioner
- Sydney Australia
QA Plus recognise the paramount importance of statistical
analysis and management reporting for organisations
such as OLSC. With the latest release of QA+ CARIS,
the OLSC have been able to achieve significant improvements
in this critical area to ensure far greater efficiency
when managing client complaints.
April 2005 Shadow (Credit Services Europe Ltd)
QA Plus has signed a 4 year outsourcing agreement for
Java development resources working on a new project
to deliver a web-based service utilising the Application
Service Provision model. The ASP business model will
enable organisations of all sizes to access sophisticated,
flexible systems in a cost effective manner.
Shadow is a specialist supplier of credit management
services to any organisation with a credit collections
requirement. Some of the prime focus sectors include
Utilities, Telcos and Finance Institutions. Shadow's
solutions may be implemented alongside existing client
applications and link to external reference and tracing
specialists providing an integrated service. As an internet
system hosted by Shadow this may be used (through a
browser) with any client legacy systems and aid transition
to new platforms.
Dave Harris, MD of Shadow comments, "this is an
important step in the delivery of our long term business
growth".
QA Plus are a major IT supplier to the Public Sector
and provide leading edge packaged solutions for recording
and managing regulatory compliance procedures across
many such organisation. In addition, QA Plus has a proven
ability to develop bespoke solutions for specific client
requirements.
QA Plus see this partnership with Shadow for current
and future projects as part of their strategic direction
as a similar outsourced business model is available
to public sector clients seeking to migrate to internet
based services. Furthermore, QA Plus will be offering
public sector applications such as the existing licensing
and complaint management systems as an ASP service.
Chris Davis, Chairman of QA Plus stated, "we are
pleased to be working closely with a new company that
is focused on developing important new business services".
March 2005 Care Standards Inspectorate for Wales
Following a period of steady system improvements over
the last two years, March 2005 will see a major step
forward for the Care Standards Inspectorate for Wales
with the acceptance testing of the QA+ALIS latest release.
The updated version will include many system enhancements
identified by the users over the course of the last
six months at the regular floorwalking events. The release
will also feature core system enhancements including
the processing of visits and complaints against unregistered
settings, and the introduction of an independently controlled
processing function for a change of responsible individual.
The CSIW will also be taking advantage of implementing
a number of recently developed QA Plus 'roadmap' functions.
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