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Performance Specialist welcomed to our team

Steve Radford joined our team this summer. With experience of using CONI in CHC management Steve has completed a number of performance improvement projects with some spectacular success!

Two prime examples:

  • Reducing the average time taken to prepare and complete DSTs by 50% the cost of completing 5000 Assessments a year has fallen  by over £200,000.
  • Steve managed a change project for one of our clients operating in a largely rural environment. They have increased mobile and home working, improved efficiency and reduced office space demand by 30%.

Steve will be offering clients an insight into effecting these improvements themselves while helping QA profile our services and solutions as Marketing Director.

For an informal discussion please contact Steve on 01633 876142 or

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